Shipping Policy
At Pranali Overseas, we are committed to delivering your orders efficiently and securely. Please read our shipping policy carefully to understand the processes, timelines, and charges related to shipping your products.
1. Order Processing Time
- All orders are processed within [2] business days. Orders are not shipped or delivered on weekends or holidays.
- If we experience a high volume of orders, shipments may be delayed. We will notify you of any significant delays in your order’s delivery.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Below is an outline of our shipping options:
- Standard Shipping: 5-7 business days] – [Free]
- Express Shipping: 2-3 business days] – [50]
- International Shipping: 7-14 business days] – [100]
Please note that delivery times are estimates and may vary based on the destination and unforeseen circumstances.
3. International Shipping
- We offer international shipping to select countries. Please check the availability of shipping to your location at checkout.
- International shipments may be subject to import duties and taxes, which are the responsibility of the recipient. Pranali Overseas is not responsible for these charges.
4. Order Tracking
- Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. Please allow up to 48 hours for the tracking information to be updated.
5. Shipping Address Accuracy
- It is the customer’s responsibility to ensure that the shipping address provided is accurate and complete. We cannot be held responsible for delayed deliveries or returned packages due to incorrect shipping addresses.
6. Lost or Damaged Shipments
- Pranali Overseas is not liable for any products lost or damaged during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.
- However, if you experience any issues with your shipment, feel free to contact us, and we will assist you in resolving the matter.
7. Shipping Restrictions
- Some products may be restricted from shipping to certain regions due to customs regulations. We will inform you during the checkout process if any restrictions apply to your order.
8. Customs, Duties, and Taxes
- For international shipments, customs duties and taxes may apply upon arrival in the destination country. These charges are the responsibility of the buyer. Please contact your local customs office for more details on applicable fees before making a purchase.
9. Undeliverable or Refused Shipments
- If a shipment is undeliverable due to incorrect address information or refused by the customer, the customer will be responsible for any additional shipping fees incurred to resend the package or any return shipping fees.
10. Contact Information
If you have any questions or concerns about our shipping policy or your order, please contact us at:
Pranali Overseas
Email: [admin@pranalioverseas.com]
Phone: [9766839928]